At LN Castle, we understand that plans can change, and we aim to be as accommodating as possible. Here is our cancellation and refund policy, designed to offer you flexibility and peace of mind while planning your stay at our cozy 3-star hotel, perfect for your next getaway.

1. Flexible Cancellation

  • Free Cancellation: You can cancel your booking free of charge up to 72 hours before your scheduled arrival date. This allows you to adjust your plans without any financial penalty.
  • Late Cancellation: If you cancel your reservation within 72 hours of your arrival date, a cancellation fee equivalent to the first night’s stay will be charged. This helps us manage our room availability more effectively for other guests.

2. Non-Refundable Rates

For guests who opt for non-refundable rates, which are typically lower than standard rates, please be aware that no refunds will be provided if you decide to cancel, modify, or do not show up for your stay. We recommend choosing this rate if your plans are certain.

3. No-Show Policy

In the case of not checking in on your scheduled arrival date without prior notification (no-show), the total amount of the reservation will be charged, and no refund will be issued.

4. Early Departures

If you choose to check out early, please inform the front desk at least 24 hours in advance. Refunds for early departures are subject to management’s discretion and may depend on the specifics of your reservation and the reasons for your early departure.

5. Extenuating Circumstances

We consider refunds for cancellations due to extenuating circumstances (such as severe weather, illness, or family emergencies) on a case-by-case basis. Documentation may be required to process such refunds.

6. Modifications

If you need to change your booking dates, please contact us as soon as possible. We will accommodate date changes at no extra charge, subject to availability and applicable rate differences.

7. Contacting Us

For any questions about cancellations or to modify your booking, please contact our reservations team directly. We are here to assist you and ensure your booking process is smooth and worry-free.

8. Updates to Our Policy

This policy may be updated periodically to reflect changes in our operations or in response to guest feedback. All updates will be posted on our website.

Your comfort and satisfaction are paramount at LN Castle, and we strive to provide clear and concise policies to enhance your experience with us. Thank you for choosing LN Castle for your stay. We look forward to welcoming you.