Welcome to LN Castle, where you can stay, relax, and enjoy affordable luxury at our cozy 3-star hotel, perfect for your next getaway. This Privacy Policy describes how we handle your personal information to ensure you have a peaceful and secure experience with us.
1. Collection of Information
We collect information directly from you when you book a stay, register on our website, or communicate with our customer service team. This includes your name, contact details, payment information, and preferences related to your stay to enhance your experience at LN Castle.
2. Use of Your Information
Your information is used to:
- Process and manage your booking.
- Personalize your stay with us, ensuring your preferences are met.
- Improve our hotel services and guest interactions.
- Send you communication about your booking and inform you of any changes or updates.
- Provide offers and promotional materials, related to your interests and your stays with us, if you have opted to receive such communications.
3. Protection of Your Information
We take the security of your information seriously. LN Castle employs robust security measures including SSL encryption for data transmission and secure storage practices. Access to your personal information is restricted to authorized personnel only.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with service providers who assist us in our operations such as booking management and customer service, under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights, property, or safety.
5. Your Rights
You have the right to access, update, or request deletion of your personal information. Please contact our customer service for assistance.
6. Updates to Our Privacy Policy
We may update this policy periodically to reflect changes in our practices. We will notify you of any significant changes through our website or through direct communication.
7. Contact Us
For questions about this privacy policy or your personal information, please contact our customer support.
Your privacy is a priority at LN Castle, and we are dedicated to safeguarding it while you enjoy our hospitality.